Redefining Customs Connectivity…

Hermes CHB… The team licensed brokers talk to when they want a modern, high-performance alternative in the US customs brokerage market…

About Us

Hermes CHB is a US customs brokerage business developing a direct system-level connection to US Customs and Border Protection through the Automated Commercial Environment.

Built for the express and e-commerce logistics market, Hermes CHB is designed to support faster, more controlled and more scalable customs clearance for high-volume import operations.

What we do

Hermes CHB is building the infrastructure required to connect directly with CBP’s ACE platform.

The initial focus is on developing and validating this capability within a controlled importer environment. This allows the system to be tested, refined and proven at operational scale before wider commercial release.

Once approved and validated, Hermes CHB will provide licensed brokers with a modern alternative to existing customs brokerage technology solutions.

Why it matters

US importers and brokers need systems that are reliable, compliant and built for volume.

Hermes CHB is being developed to reduce dependency on third-party platforms, improve operational visibility and give brokers greater control over the customs clearance process.

Key benefits

Direct CBP connectivity
A system-level ACE connection designed to support efficient customs processing.

Built for high-volume trade
Developed with the needs of express and e-commerce logistics in mind.

Compliance-led approach
Designed around the technical and regulatory requirements of US customs brokerage.

Tested in a live importer environment
Validated first within an established importer’s own operations before wider market rollout.

Greater control for brokers
A future commercial service offering licensed brokers an alternative to current market options.

Future-ready customs brokerage

Hermes CHB is being built to support the next generation of US customs clearance: direct, compliant and designed for scale.